Privacy Policy

Last Updated: Monday 15th July 2024

1. Introduction

Welcome to Katnipp Studios Limited, At Katnipp Studios Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website https://katnipp.com/

2. Data Controller Information

Katnipp Studios Limited
The Palace Hub 28 - 29. The Esplanade, Redcar, UK
Email: hello@katnipp.com

3. Information We Collect

We may collect various types of personal information from you when you interact with our Site, including:

• Contact Information: Such as your name, email address, postal address, and phone number.
• Payment Information: Including your credit/debit card details for payment processing.
• Order Information: Details about the products you purchase from us.
• Communication Preferences: Your communication preferences and interactions with us.
• Technical Data: Information about the device you use to access our Site, such as your IP address, browser type, and operating system.
• Usage Data: Information about how you use our Site, including pages visited and actions taken.

4. Legal Bases for Processing

We process your personal information based on the following legal grounds:

• Consent: For sending marketing communications.
• Performance of a Contract: To process and fulfil your orders.
• Legal Obligation: To comply with legal requirements.
• Legitimate Interests: For improving and securing our Site.

5. How We Use Your Information

We use your personal information for various purposes, including:

• Processing and fulfilling your orders.
• Providing customer support and responding to enquiries.
• Sending you transactional emails, such as order confirmations and shipping notifications.
• Improving and personalising your browsing experience on our Site.
• Complying with legal obligations.
• Sending you marketing communications with your consent, which you can withdraw at any time.
• Preventing fraudulent activities and ensuring the security of our Site.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and personalise content. You can manage your cookie preferences through your browser settings. For more detailed information, please see our [Cookie Policy].

7. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our Site, such as payment processors and shipping partners.
• Legal Compliance: We may disclose your information when required to do so by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• Your Consent: We may share your information with third parties when you have provided your explicit consent.

8. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure it is protected through measures such as standard contractual clauses or other legal safeguards.

9. Third-Party Links

Our Site may contain links to third-party websites. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

10. Your Rights

You have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Withdraw consent for marketing communications.
• Delete your personal information, subject to legal requirements.
• Object to the processing of your data for certain purposes.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at hello@katnipp.com.

11. Data Security

We take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

12. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. Children's Privacy

Our Site is not intended for children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Site.

15. VAT Compliance and Data Collection

To ensure compliance with European Value-Added Tax (VAT) regulations, we use a third-party service provided by EAS Project (easproject.com) for VAT reporting. This service collects and processes certain sales data from our checkout process solely for the purpose of VAT reporting to European tax authorities. The information collected includes:

• Transaction details (e.g., product or service purchased, amount paid)
• Customer information (e.g., billing and shipping address, VAT identification number if applicable)

Purpose of Data Collection

The collected data is used exclusively for:

• Calculating and reporting VAT owed to European tax authorities
• Ensuring compliance with relevant VAT laws and regulations

Data Security

EAS Project employs robust security measures to protect your data during transmission and storage. We have entered into a data processing agreement with EAS Project to ensure that your data is handled securely and in accordance with applicable data protection laws.

Data Sharing

We do not share your personal data with EAS Project for any purpose other than VAT compliance. Your data will not be sold, rented, or disclosed to third parties for marketing or other purposes.

More information

For any questions or concerns regarding the handling of your VAT data, please contact EAS directly at support@easproject.com or visit their website at easproject.com for more information.

By using our Site, you agree to the terms outlined in this Privacy Policy.

Last updated: Monday 15th July 2024

Cookie Policy

Last Updated: Monday 15th July 2024

At Katnipp Studios Limited, we use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or other electronic device) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to the site owners.

2. Types of Cookies We Use

We use the following types of cookies on our Site:

• Essential Cookies: These cookies are necessary for the operation of our Site. They enable you to navigate the Site and use its features, such as accessing secure areas.

• Performance Cookies: These cookies collect information about how visitors use our Site. They help us understand which pages are most popular and how visitors move around the Site. This data is used to improve the Site's performance and user experience.

• Functionality Cookies: These cookies allow our Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personalised features.

• Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an ad and measure the effectiveness of advertising campaigns.

3. How We Use Cookies

We use cookies to:

• Ensure the proper functioning of our Site.
• Enhance your browsing experience by remembering your preferences and settings.
• Collect statistical data on Site usage to improve our services.
• Provide personalised content and advertisements.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site, deliver advertisements, and improve your experience. These third-party cookies are governed by the respective privacy policies of the third parties.

5. Your Choices Regarding Cookies

You have the right to choose whether to accept or reject cookies. You can exercise your cookie preferences by adjusting your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Please note that disabling cookies may affect the functionality of our Site, and you may not be able to access certain features.

6. Managing Cookies

To manage cookies, you can typically adjust your browser settings to accept or reject cookies, or to notify you when a cookie is being set. The following links provide information on how to manage cookies on popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

For more information about cookies and how to manage them, visit All About Cookies.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Cookie Policy on our Site.

8. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at hello@katnipp.com.