Last Updated: 17th August 2023
2. Information We Collect
We may collect various types of personal information from you when you interact with our Site, including:
- Contact Information: Such as your name, email address, postal address, and phone number.
- Payment Information: Including your credit/debit card details for payment processing.
- Order Information: Details about the products you purchase from us.
- Communication Preferences: Your communication preferences and interactions with us.
- Technical Data: Information about the device you use to access our Site, such as your IP address, browser type, and operating system.
- Usage Data: Information about how you use our Site, including pages visited and actions taken.
3. How We Use Your Information
We use your personal information for various purposes, including:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Sending you transactional emails, such as order confirmations and shipping notifications.
- Improving and personalizing your browsing experience on our Site.
- Complying with legal obligations.
- Sending you marketing communications with your consent, which you can withdraw at any time.
- Preventing fraudulent activities and ensuring the security of our Site.
4. Cookies and Tracking Technologies
5. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our Site, such as payment processors and shipping partners.
- Legal Compliance: We may disclose your information when required to do so by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- Your Consent: We may share your information with third parties when you have provided your explicit consent.
6. Your Rights
You have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Withdraw consent for marketing communications.
- Delete your personal information, subject to legal requirements.
- Object to the processing of your data for certain purposes.
- Lodge a complaint with a relevant data protection authority.
7. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
8. Data Retention
10. Contact Us
Last updated: 17th August 2023
Hi I'm Catherine Kay!
Since 2015 I have been documenting and going the wonderful world of Katnipp. A place filled with adorably kawaii characters to put a smile on your face.
We started working from our small bedroom in our home, and slowly over the years grew and grew and moved from Studio to Studio. We are based in my small hometown by the sea; Redcar, in the North East of England. And now I have the help of my Husband Dean and his brother Mike to build this wonderful world!
Together we design, ship and pack your items from our small studio and I hope that when you receive your Katnipp Goodies It will put a smile on your face!
Dean & Mike at Work
Together as a small family run team we work on creating the most adorable characters and products with one mission in mind; To put a smile on your face and brighten your day sprinkling a little bit of Katnipp magic across the world