Shipping Policy – Katnipp Studios Limited

At Katnipp Studios Limited, we strive to deliver your orders as promptly as possible. Please review the following shipping information for estimated delivery times, pre-orders, and important details about international shipping and customs.

UK Orders

• Delivery Time: Most UK orders will arrive within 5 working days. During busy periods (such as holidays or sales), delivery may take up to 2 weeks.

• Note: Katnipp Studios is not responsible for postal delays caused by Royal Mail or other delivery services.

EU Orders

• Delivery Time: Please allow up to 4 weeks for your order to arrive.

• VAT for Orders Below €150: VAT will be added at checkout for EU orders under €150. However, some countries may still impose additional customs charges depending on local regulations.

• Orders Over €150: Orders exceeding €150 may be subject to additional customs fees, import taxes, and VAT, which must be paid by the buyer to release the parcel from customs.

• Customs Delays: Customs checks may delay delivery beyond our stated estimates.

USA Orders

• Delivery Time: Please allow up to 6 weeks for your order to arrive, though most orders are delivered within 1–3 weeks.

• Tariffs & Handling Fees (from 31st August 2025): All orders shipped to the USA will include applicable tariffs and handling fees. These costs are collected at checkout so there will be no surprise charges when your parcel arrives.

• Responsibility: These charges remain the responsibility of the buyer but are collected upfront to ensure smooth delivery.

• Delivery Partner: Orders are handed to USPS once they arrive in the United States.

International Orders (Outside the EU & USA)

• Delivery Time: Please allow up to 6 weeks for delivery. Most international orders arrive within 1–3 weeks, but customs clearance or seasonal delays may extend this timeframe.

• Customs & Import Taxes: Buyers are responsible for any customs fees, import duties, or taxes applied by their country. Katnipp Studios Limited is not liable for customs delays or fees imposed.

Pre-Orders

Some items are released on a pre-order basis. By purchasing a pre-order item, you agree to the following:

• Payment at Checkout: Pre-orders must be paid in full when placed to reserve your item.

• Estimated Shipping Dates: The estimated dispatch date will be clearly stated on the product page (e.g., “ships at the beginning of October 2025”). These dates are estimates and may change slightly due to production or supplier delays.

• Combined Orders: If your order contains both pre-order and in-stock items, the entire order will ship once the pre-order item is ready. To receive in-stock items sooner, please place separate orders.

• Patience Appreciated: By placing a pre-order, you acknowledge that shipping times may vary. We’ll always keep you updated if there are significant delays.

Contact Information

If you have any questions or concerns about your order or delivery, please reach out to us at hello@katnipp.com. We’re always happy to help.