I gladly accept returns.

Contact me within: 5 days of delivery
Dispatch items back within: 14 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value

Hi I'm Catherine Kay!

Why hello there! I'm Catherine Kay! Owner and director here at Katnipp Studios.

Since 2015 I have been documenting and going the wonderful world of Katnipp. A place filled with adorably kawaii characters to put a smile on your face.

We started working from our small bedroom in our home, and slowly over the years grew and grew and moved from Studio to Studio. We are based in my small hometown by the sea; Redcar, in the North East of England. And now I have the help of my Husband Dean and his brother Mike to build this wonderful world!

Together we design, ship and pack your items from our small studio and I hope that when you receive your Katnipp Goodies It will put a smile on your face!

Dean & Mike at Work

Together as a small family run team we work on creating the most adorable characters and products with one mission in mind; To put a smile on your face and brighten your day sprinkling a little bit of Katnipp magic across the world